Security you can trust. Built for Indian SMEs.

All your data — finances, inventory, customer information — is encrypted during transmission (SSL/TLS) and at rest on secure, ISO-certified cloud servers. We use industry-standard encryption (AES-256) for sensitive data. Regular security audits and penetration testing ensure vulnerabilities are caught early.

We have an incident response plan in place. If a breach occurs, we notify affected clients within 72 hours (as required by Indian law) with details of what was accessed and what steps we're taking. We maintain cyber liability insurance to cover potential damages. Transparency is our commitment — no cover-ups, just honest communication and swift remediation.

Absolutely. We maintain automated daily backups with redundancy across geographically separated data centres. If data is corrupted or lost, we can restore to any point within the last 30 days. For critical operations, we offer more frequent backup intervals. Recovery time objective (RTO) is under 4 hours for most scenarios. Test your recovery with us — we'll show you exactly how it works.

Our platform is built to comply with Indian regulations: GST reporting (GSTR-1, GSTR-3B), Income Tax Act compliance, Shops & Establishments Act, Goods Transit rules, and payroll statutory deductions (PF, ESI, TDS). Audit trails are automatically maintained for all transactions. We also comply with India's Information Technology Act, 2000 for data protection and cybersecurity. For clients with international operations, we support GDPR compliance.

Yes. Role-based access control (RBAC) means each team member sees only what they need. A warehouse manager sees stock levels but not payroll. An accountant sees P&L but not customer passwords. You define roles and permissions. All access is logged for audit purposes. Multi-factor authentication (MFA) is available to add an extra security layer.

Your data belongs to you. If we were ever to cease operations, we commit to providing 90 days' notice and will export all your data in standard formats (CSV, JSON, XML) at no charge. We maintain this commitment in writing in every service agreement. You're never locked in.

Only when necessary for support or troubleshooting, and only with audit logging. We use principle of least privilege — support staff see only the specific data needed to solve your issue. For sensitive issues, we ask for your explicit permission. No employee has blanket access to all client data.

We use intrusion detection systems (IDS), DDoS protection, and rate-limiting to block malicious traffic. Failed login attempts trigger temporary account locks. Suspicious activities trigger alerts to our security team. We also conduct regular penetration testing to identify vulnerabilities before attackers do.

Continuously. Security patches are applied within 24 hours of release for critical vulnerabilities. We subscribe to vulnerability databases and conduct monthly security reviews. Annual third-party security audits keep us accountable. New threat patterns are incorporated into our defenses on an ongoing basis.